FREQUENTLY ASKED QUESTIONS

General

How can I find a specific Golden Krust address and phone number?

Check out the locations field in the upper left corner of the site to find your closest restaurant.

What are the hours of operation for Golden Krust?

Each Golden Krust restaurant is a locally owned and operated business, so hours vary by location. Please find your nearest restaurant using our store locator feature in the upper left corner of the site to find your local hours of operation.

Where can I get the latest news from Golden Krust?

Please keep in touch with us on social media via Facebook, Instagram, and Twitter at @Golden Krust. Check out the blog on our website, Daily Krust, to stay informed about past and upcoming events in the community.

ONLINE ORDERS

Where do I pick up my mobile app order?

For most of our restaurants, you’ll head to the cashier to grab your grub — but we’ll also show you pickup instructions at checkout with details, just in case the location you’re ordering from is an exception.

How do I know if online ordering through Golden Krust’s mobile app is available in my area?

Click on the "Find A Location" option from the main navigation and enter your ZIP code to find your closest participating location. If the restaurant is participating, “Order Here” will appear in black letters at the bottom of the detail page, allowing you to tap it and begin the order. If not, “Order Here” will appear in gray letters, indicating that Mobile Order & Pay is not enabled at that location.

How do I complete and pick up my order?

You can complete and pick up your Golden Krust order at any participating restaurant. When you arrive at a participating Golden Krust restaurant, you need to check in and choose how you want to pick up your order—pick up Curbside, Inside the Restaurant or Drive Thru. These options may vary by restaurant and time of day. When you check in with your preferred pickup method at the restaurant, your mobile order is completed and your registered payment card is charged by the restaurant.

The Food

Where can I view the Golden Krust menu?

Click on our menu page to see our meals, soups, baked goods, and natural juices. Prices and offerings vary by location.

Do you provide recipes for any of your menu items?

Our recipes are kept a secret to keep Golden Krust unique. We appreciate your love and interest in our menu selections and hope you'll visit a Golden Krust restaurant to enjoy our savory flavors.

What makes Golden Krust's jerk chicken so flavorful?

The perfect combination of herbs and spices is blended to create our unique jerk marinade.

Feedback

How can I share feedback regarding my recent experience at a Golden Krust restaurant?

We are always grateful when customers contact us to offer feedback about our restaurants, food or service. Share your experience using our Customer Feedback Survey or tag us on Instagram, Facebook, and Twitter at @Golden Krust.

I have a complaint regarding service/food quality. Who do I contact?

If you receive any order/service you feel is not up to your expectations, please alert a manager and they will gladly accommodate you. You can also submit your feedback via our Customer Satisfaction Survey.

I have a suggestion for Golden Krust, but it's not about the menu or a new location site.

Visit our Contact Us page to submit your suggestion or comment.

Careers

How can I apply for a job at a new location Golden Krust restaurant?

We are pleased to know that you are considering employment with Golden Krust. About 30 days before the restaurant opens there will be a banner at the restaurant indicating that the restaurant is "Now Hiring." Please contact the restaurant’s hiring manager for an application.

Can I apply for a management or corporate position at Golden Krust?

Golden Krust Caribbean Restaurant is a fast-growing company with many opportunities, so we are always looking for passionate people who share our love of authentic Caribbean cuisine and our love for serving others. To learn more about what it’s like to work at Golden Krust and other immediate openings, check out our Careers page. Also, check us out on LinkedIn and Indeed to see more corporate opportunities.

Catering & Events

Does Golden Krust cater?

Yes, we do. Golden Krust offers several different catering options for all kinds of events: corporate, business luncheons, training sessions, weddings, church, and more.

How much notice do I need to give for a catering order?

Required lead times are determined based upon the complexity of the request. We ask that you call or visit your local Golden Krust for details. We typically ask for orders to be placed at least 24 hours before your event.

Where can I find catering prices online?

Since each Golden Krust is individually owned and operated, prices may vary from location to location. Please contact your local Golden Krust directly to discuss catering pricing and details.

If you cannot find your answer on the FAQ page, feel free to send us a note. We'll do our best to answer within one (1) business day.